GlobalShipper

Information for senders:

What documents do I need to send a package?

When sending a package, you’ll generally need to present a valid form of ID (such as a passport or driver’s license) and fill out a shipping form that includes both the sender’s and recipient’s details, along with a description of the contents. Certain shipments may require additional documentation depending on the transport company’s policies.

What if I made an error in the recipient’s address?

If you've made a mistake with the recipient’s address, it’s important to contact the transport company immediately with the correct information. Depending on the package’s delivery status, they may be able to update the address. Be aware that some companies might charge an extra fee for making these changes.

How should I pack a package for shipping?

To pack a package securely, follow these steps:

1. Select a sturdy, appropriately sized box for the contents.

2. Use protective materials such as bubble wrap, foam, or paper to cushion the items.

3. Ensure all items are tightly secured inside and will not shift during transit.

4. Seal the box with strong tape, especially along the seams.

5. Clearly label the package with both the sender’s and recipient’s addresses.

How is the shipping cost calculated?

The cost of shipping is influenced by a number of factors, including the package’s size, weight, destination, and the shipping speed you select. Additional services like insurance or signature confirmation may also impact the total cost.

What items are prohibited from being shipped?

The list of restricted items can vary depending on the country and transport company, but commonly includes:

1. Explosive or flammable materials.

2. Live animals and plants.

3. Illegal drugs and controlled substances.

4. Firearms, ammunition, and weapons.

5. Cash, jewelry, and valuable securities. Always check with your transport company for a full list of restricted items before shipping.